Carla Carter & Associates, Inc.

Center for Change Excellence

Carla Carter & Associates has served clients in both private and public sectors by providing strategic direction and experienced change management consulting that has achieved impressive gains in business results, customer satisfaction, and employee development. This management consulting firm has a best management practices foundation that gives its clients a competitive advantage!

Offering consultation, facilitation, and training, Carla Carter & Associates values long term customer relationships and delivers services that achieve both short and long term objectives.

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ORGANIZATION IMPROVEMENT

Strategic Planning
Performance Measurement
Customer and Employee Satisfaction Surveys
Organization / Baldrige Assessment
Benchmarking and Transfer of Best Practices
Quality Improvement / Quality Systems
Organization Design / Corporate Restructuring
High Performance Work System Design
Business Process Improvement
Corporate Teambuilding
Knowledge Management Strategy New Knowledge Management White Paper Click Here.

HUMAN RESOURCE DEVELOPMENT

Leadership Development Training
Management Training / Supervisory Training
Team Training
Employee Satisfaction / Culture Surveys
Competency Model Development
Organizational Development
Performance Management Systems
Reward and Recognition Systems
Internal Consultant Technology Transfer
Needs Assessment/Instructional Design
Training and Master Training Delivery

CONTACT INFORMATION

Telephone: (480) 922-0043
Fax: (480) 922-0180
Email: info@ChangeExcellence.com